Welcome

Heating & hot water

Use the thermostat in the hallway. Hot water is always on.

Kitchen

Fully equipped, with oven, hob, microwave, kettle and coffee machine. Tea, coffee and basics are in the top cupboard.

TV

Both remotes are on the TV stand. Press the red button to switch on, then choose an app.

Washing machine

In the kitchen. Detergent is under the sink.

Towels & linen

Fresh towels and spare bedding are in the bedroom wardrobe.

Rubbish & recycling

The bin room is on the ground floor, beside the lift.

Check-in & check-out

Check-in from 3:00 PM. Check-out by 11:00 AM.

No smoking

Anywhere inside the apartment or building.

Quiet hours

10 PM to 8 AM. Please respect our neighbours.

No parties or events

Registered guests only

No visitors stay overnight.

Lock up

Close windows and lock the door when you go out.

Rubbish

Use the bin room on the ground floor.

Treat it like home

Please take care of the furniture and facilities.

Report issues promptly

Tell us early so we can fix it fast.

Groceries

Tesco Express, next to Crossharbour station. Asda superstore at Crossharbour.

Mudchute Park & Farm

A city farm and green space next to Crossharbour.

Canary Wharf

Shops, restaurants and riverside walks. Three stops on the DLR.

Greenwich

Walk under the Thames through the Greenwich Foot Tunnel from Island Gardens.

Dishes

Load and start the dishwasher.

Rubbish

Take it to the bin room on the ground floor.

Switch off

Lights, heating and appliances. Close all windows.

Lock up

Lock the door behind you.

Return your key

Drop the key and fob at KeyNest, Tesco Express, using your drop-off code.